Delete Your Account

1. How to Request Deletion

You can request account deletion in either of the following ways:

• From the app: go to Settings > Account > Delete Account and confirm your request.
• By email: send a deletion request from your registered email address to the contact below.

2. Information Required

To verify your identity, please include the following in your request:

• Registered full name
• Registered email address or mobile number
• Company/Firm name (if applicable)

3. What Gets Deleted

Once your request is processed, the following will be permanently removed:

• Profile information (name, email, mobile number, address)
• Uploaded documents and case files
• Service request and communication history
• Saved billing and payment details

4. What May Be Retained

Some information may be retained for a limited period where required for legal, regulatory, tax, or accounting obligations — for example, invoices and billing records. This data is kept only as long as legally necessary and is not used for any other purpose.

5. Processing Time

Account deletion requests are typically processed within 7 business days. You will receive a confirmation email once your account and associated data have been deleted.

6. Before You Delete

Deleting your account is permanent and cannot be undone. Any active service requests, pending invoices, or ongoing case work linked to your account should be resolved or downloaded before you submit a deletion request.

7. Contact Us

To request account deletion or ask questions about this process: